Community Care and Support Services for the Elderly

We provide support in household duties, personal care, nursing care, rehabilitation, day care, carers’ support, health promotion, and community support services to the elderly or families in need and persons with disability. These services enable elders to stay at home of their choice, while the carers are supported to perform their caring role.

Elderly Community Support Service provides different services for the elderly to facilitate them to live healthy, positive, active and happy lives. Integrated Home Care Services provides a wide spectrum of home care and support services by 8 Integrated Home Care (IHC) teams, e.g. nursing care, rehabilitation service, home safety and advice, home modification, personal care, escorting service, day respite, child care, laundry, meal delivery service, purchase of daily necessities, house cleaning, psycho-social intervention and referral service, etc. Day Care Service includes day care centre, home based rehabilitation and care, home care and care-giver support.

Pilot Scheme on Home Care and Support for Elderly Persons with Mild Impairment

Project Period

December 2020-December 2022

Sponsor: Social Welfare Department-CCF

To provide home care and support services to low-income elderly persons with mild impairment.

Service Objectives

To provide home care and support services to low-income elderly persons with mild impairment.

Target Users

  • aged 60 or above
  • living in the community
  • assessed to be of mild impairment under a designated assessment tool
  • waitlisting for the Integrated Home Care Services (Ordinary Cases) (IHCS(OC)); and
  • with a monthly household income not exceeding a specified percentage of the relevant Median Monthly Domestic Household Income (MMDHI) (i.e. not exceeding 175% for one-person households and not exceeding 150% for two-or-more-person households)

Service Delivery

  • SWD will issue letters (together with an application form) for inviting applications from the elderly persons, who waitlisting for the IHCS(OC), through the IHCS Teams (Service Teams) participating in the Extended Pilot Scheme.
  • Service teams will conduct assessment to the elderly persons who are interested to join the Extended Pilot Scheme. Upon being ascertained to have mild impairment, eligible elderly persons will be provided with information on service teams within their district of residence so that they can flexibly choose the service team and the service package most suitable to their actual needs. With the assistance of the service teams, completed application forms and copies of identity documents will be submitted, by post or by hand, to the CCF Team of the SWD for vetting.
  • Eligible elderly persons are expected to receive service of the Extended Pilot Scheme from the service teams starting from December 2020.

Service Content

The CCF Team of the SWD will refer elderly persons to service teams of their choice, which will discuss with the elderly persons and draw up individualized care plans with service fees, and provide at the earliest possible the necessary support services such as meal and/or home services, which include personal care, simple nursing care, physical exercise, home-making (e.g. home cleaning), escort, purchase and delivery of daily necessities, etc.

Service Hours

Monday to Friday: 9:00a.m. to 1:00p.m. / 2:00p.m. to 5:30p.m.
Saturday: 9:00a.m. to 1:00p.m.

(Except public holiday)

Service Boundary

Depend on IHC’s Team service boundary


Oi Tung Service Centre
Kin Ming Service Centre
Shun Lee Service Centre
Shun On Service Centre
Ngau Tau Kok Service Centre
Kai Yip Service Centre
Lai Kok Service Centre
Kwai Fong Service Centre
Cheung Shan Service Centre
Cheung Hang Service Centre
Tivoli Service Centre