About us

About us

With a “family-centric” perspective, we are committed to delivering quality and professional social services to enhance the wellbeing of families and individuals in Hong Kong and foster a caring community.

To realise this mission

  • We support the unity and nurturing functions of families
  • We respect the rights, dignity and potential of individuals
  • We uphold the principle of confidentiality
  • We empower families and individuals to overcome challenges
  • We adopt an integrated approach to provide a wide range of social services by competent and committed staff
  • We strive to enhance service effectiveness through staff development and research
  • We pioneer service projects to meet the changing needs of Hong Kong society
  • We advocate a comprehensive public policy for families

Our Past, Present and Future

Upholding mission and adopting new approach to meet ever-changing needs

Hong Kong Family Welfare Society (HKFWS), known originally as the Social Service Centre of the Churches when established in 1938, became an independent non-governmental organisation on 1st January, 1949 with the initiation of the Rt. Rev. R. O. Hall and the expert assistance of Miss Katherine Scott-Moncrieff, a well-known social worker from the United Kingdom.

In the 1970s, we pioneered Family Life Education, set up Clinical Psychological Service and Home Help Service, and pilot School Social Work Service and Foster Care Service. Since 1980s, we have initiated a variety of evidence-based experimental services including the Mental Health Group,“Drop-in” for isolated families, multiple support for Single Parents, Therapeutic Groups for Abusive Families, and Emergency Foster Care etc.

In the 1990s, the Society developed Family Mediation Service, Service for New Arrivals, and a Family Retreat Centre to support families. In 2004, we set up Integrated Family Service Centres (IFSCs) and have six IFSCs at present to provide accessible one-stop services and develop a variety of services to support families.

The Society has been addressing to the needs of divorced families to develop Family Resource Centre, the Family Mediation Service and “A Beam of Hope-Pilot Project on ’Child-focused’ Parenting Coordination and Co-parenting Services for Divorced Families”. In 2016, the Society was commissioned by Social Welfare Department to launch the Pilot Project on Children Contact Service to support divorced couples and their children to initiate and maintain communications. In 2019, we have successfully completed the “Pilot Project on Children Contact Service” and received regular funding support to run the “Parent-child Connect Specialised Co-parenting Support Centre” to provide one-stop co-parenting and parent-child contact services.

Apart from School Social Work Service, the Society also set up an Integrated Children and Youth Service Centre in 1999, piloted Net Education services, introduced Peer Mediation in primary and secondary schools to foster a harmonious school environment. The Society has also developed different service packages for students with Special Education Needs (SEN) with the aim to enable them to integrate in school life and actualise their potentials. In recent years, the Society has expanded financial education service for youth and their parents, set up a Financial Education Centre and launched the “S-QUBE Youth Financial Empowerment Project”.

The Society has pilot run the kindergarten social work service since 2011 to provide early intervention to children and families, and strengthen family functioning. The Social Welfare Department launched a "Pilot Scheme on Social Work Service for Pre-primary Institutions" (Phase 1 to Phase 3) start from 2019. The Society has successfully joined this Scheme to provide stationing social work service in 37 kindergartens.

Facing the rapidly ageing population in   Hong   Kong, the   Society has reformed our home-based service model to a spectrum of comprehensive elderly and community support services, including pain control and rehabilitation education. We set up health care centres on outlying islands and self-financed service “Viva” in the town to provide flexible day care and rehabilitation programmes for the frail elders. The Society also provides the Dementia Assessment Support Project with the component of Dementia Community Education and has launched the “Smiley Activation Project - Community / Home-based Depression Treatment for the Elderly” and “Advance Care Planning” Project to serve their needs.

The Society is committed to supporting and strengthening family wellbeing. As one of the key projects of the 70th Anniversary Celebration, we launched a research study to develop the Hong Kong Family Wellbeing Index (HKFWI) to understand the level of wellbeing of Hong Kong families to shed light on the design of our social service programmes and relevant policy formulation. In May, our “Family Month”, we conducted a Symposium on “Family Wellbeing in a Changing Society” inviting renowned local and overseas scholars, family work practitioners, policy makers and relevant stakeholders to share and exchange ideas on this important issue. Their experience and wisdom have become invaluable reference for formulating the HKFWI which has been announced in May, 2020, Family Month.

HKFWS has been serving Hong Kong over 70 years. Based on our “family-centric” perspective, our staff have been dedicated to actualising our mission in serving families and the community with love and passion. We will continue to enhance our service quality and innovate services to meet the changing needs and   promote the wellbeing of families and the Hong Kong community.


Organisation Chart
Officers / Committees
Society Members


Head Office
Room2010, 20/F.,
Southorn Centre,
130 Hennessy Road, Wanchai, Hong Kong
Tel: 2527 3171 Fax: 2861 2198
Wan Chai Office
Duke of Windsor Social Service Building,
15 Hennessy Road, Wanchai, Hong Kong
Tel: 2781 1072 Fax: 2771 2306