Youth Services

We help young people overcome problems which may hinder their psychosocial development, and to facilitate their personal growth and potential development, and to support youth at risk or in disadvantaged circumstances. Special programmes are tailored to address the parenting issues to promote harmonious family and interpersonal relationship.

"Net" Education and Counselling Service

"Net" education and counselling service offered by the Hong Kong Family Welfare Society aim to address the problems that have arisen due to the increasing popularity of the internet. These include internet addiction, cyber bullying, the online generation gap, the spread of inappropriate content, and smartphone overuse. With a family perspective, we have taken a forward-looking approach, adopted creative work methods, and flexibly deployed resources. We have launched programmes and events that respond to the needs of different social segments and remedy gaps in the services in society.

The services are grounded in empirical evidence, with research findings guiding the direction of services and intervention methods. In response to the needs of different service groups, our fellow staff designed various innovative, multi-level intervention models, which include activities focused around education, prevention, and treatment. In order to find more professional and more suitable methods of intervention, we have been actively cooperating with different professionals (such as teachers, doctors, lawyers and IT professionals) to have in-depth discussions on internet issues. Furthermore, we have been actively encouraging the participation of service users and people who have gone through the experience to serve as volunteers, to exhibit a spirit of mutual support and to establish a harmonious and more accepting society.

Service Objectives

  • Foster healthy and safe online attitudes and behaviors in children and youth
  • Reduce conflicts between parents and children that are triggered by internet issues, and promote understanding and communication between parents and children regarding the internet
  • Encourage the participation of people from all segments of society and special needs individuals
  • Help the public recognise the online risks and advocate a healthy online culture

Target Users

Youth and their families, teachers, professionals and public.

Service Content

  • Telephone and online consultation and counselling service (Telephone and WhatsApp: 5592 7474)
  • Counselling, family meetings and therapeutic groups
  • Parent seminars, workshops, consultation booths and exhibitions
  • Student activities and STEAM educational service
  • Net Ambassadors Programme (since its launch in 2005)
  • Training for teachers and other professionals
  • Community and public education
  • Research and policy advocacy
  • Useful information released regularly at Healthy Net 

Enquiries

Hong Kong Western Service Centre